Refund and Returns Policy

Last Updated: August 12, 2026

At Tech Line Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in the same condition that you received it.

  • The item must be in its original packaging.

  • You must provide a receipt or proof of purchase.

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for return.

Non-Returnable Items

The following items cannot be returned:

  • Used or damaged products caused by the customer

  • Downloadable software or digital products (if applicable)

  • Gift cards (if applicable)

  • Clearance or final sale items

Refunds

Once we receive and inspect your returned item, we will notify you about the status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider or bank.

Late or Missing Refunds

If you have not received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company or payment provider.

  3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us at support@techlinestore.com.

Exchanges

We replace items only if they are:

  • Defective

  • Damaged during shipping

  • Incorrect items sent by us

If you need an exchange for the same item, please contact us with your order number and photos of the product.

Return Shipping

Customers are responsible for paying return shipping costs unless:

  • The item arrived damaged,

  • The item is defective, or

  • We shipped the wrong product.

Original shipping charges are non-refundable unless the return is due to our mistake.

We recommend using a trackable shipping service for returned items, as we cannot guarantee that we will receive your returned package.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

This helps us resolve the issue as quickly as possible.

Order Cancellation

Orders may be canceled before they are shipped. Once an order has been processed or dispatched, it can no longer be canceled and must follow the return process outlined above.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us:

Tech Line Store
Website: https://techlinestore.com
Email: support@techlinestore.com

Thank you for shopping with Tech Line Store. We appreciate your business and are committed to providing a reliable and customer-friendly shopping experience.